News & Events

 Adam Timm – The Healthy Dispatcher Training Date: Tuesday, April 29, 2025 Training Time: 8 AM – 5 PM Location: Cameron County Emergency Communication District Contact: Jose Garcia Jr. at JGarcia@cameroncounty911.com for more information. Course Description Working in 9-1-1 requires expending emotional labor each shift, while being exposed to the suffering of others.                                                        Over the life of a career in 9-1-1, experiencing compassion fatigue, vicarious trauma and burnout is common. When equipped with the proper tools and outlook, it’s possible to work with these feelings and overcome them, while pursuing a profession filled with meaning and purpose. With the strategies and perspectives taught in this class, participants will be able to combat feelings of job-related burnout, curb their complacency, and continue making a difference in the lives of each caller. The Power of Resilience: How to Beat Dispatcher Burnout

Congratulations to all the 2024 Telecommunicator of the Year Award Recipients!

Top Row: Board Member Charles Hoskins Jr., Board Member Lt. Henry Etheridge, Board President Mario Prado, Board Vice-President Bill Aston, Executive Director Joel Davila, Deputy Director Alma Chavez, Legal Counsel Juan Pequeño Jr.Bottom Row: Vanessa Salinas, Cynthia Galicia, Donna Rodriguez, Elizabeth Olvera, Roy Justin Peña, Maria Gonzalez, Guadalupe Gonzales, Jorge Piña The Board of Directors for the Cameron County Emergency Communication District would like to recognize the 2023 Telecommunicator of the Year Award Recipients. Vanessa Salinas – Brownsville Police Department Donna Rodriguez – Cameron County Sheriff Office Guadalupe Gonzales – Harlingen Police Department Jorge Piña – La Feria Police Department Cynthia Galicia – Los Fresnos Police Department Maria Gonzalez – Port Isabel Police Department Elizabeth Olvera – San Benito Police Department Ruby Silva – South Padre Island Police Department Roy Justin Peña – South Texas Emergency Care Foundation

Cameron County Emergency Communication District we will be issuing 9-1-1 addresses by telephone, fax, or via our website. Our telephone number is 956.425.1911.Our Fax number is 956.421.2911.Our website is www.cameroncounty911.com Thank You for your patience and understanding with respect to our internal operations. Cameron County Emergency Communication District– Joel Davila

The District strongly supports voter education efforts in relation to Proposition No. 8 in the upcoming November statewide constitutional amendment elections, and increased public awareness regarding the inclusion within the Texas Broadband Infrastructure Fund of dedicated funding to support the statewide implementation of next generation 9-1-1 services and the corresponding enhancements to the 9-1-1 public safety system in the State of Texas.

In 2022, 9-1-1 Telecommunicators in Cameron County answered an average of seven hundred fifty five 9-1-1 calls per day. In the first quarter of 2023, Telecommunicators have answered an average of eight hundred fifty nine 9-1-1 calls per day. They are not on scene, but they are always there. We are forever grateful to the unsung heroes of public safety. This video is dedicated to the men and women who answer the call.Happy National Public Safety Telecommunicator Week!